Charles Fortier Charles Fortier

Show Them What “Crazy” Can Do

When I ask leaders how they feel after watching this commercial, I usually hear inspired, uplifted and empowered. All powerful emotions. Here’s the leadership takeaway I see in this, and how you can actually use it.

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Charles Fortier Charles Fortier

THE EQ‑i 2.0® Updated Norms Are Here! What’s Changing on February 4th 2026 and Why It Matters

On February 4, MHS will release the EQ‑i® 2.0 Updated Norms.

An important evolution of the world’s most widely used emotional intelligence assessment. While the core model and framework you know and trust remain unchanged, this update brings meaningful improvements that strengthen accuracy, inclusivity, and the overall user experience.

If you use EQ‑i 2.0 for leadership development, coaching, or organizational assessment, here’s what you need to know.

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Charles Fortier Charles Fortier

When I started my new role with LeedHR, I'll admit, I was worried.

Starting a new role can bring excitement and some self-doubt…

In this article, Leadership Coach Miranda Donald shares her candid reaction to her own EQ-i 2.0® results, and the powerful shift that followed. She shares three key lessons that help maximize anyone’s EQ-i 2.0® journey. Moving beyond initial reactions toward clearer insight and more meaningful leadership development.

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Charles Fortier Charles Fortier

Independent HR Consultant?

Due to growing demand in our HR consulting portfolio, LeedHR is expanding its bench of independent HR consultants to support clients across two distinct areas.

This isn’t a hiring post. This is contract work, project‑based and client‑facing collaboration.

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Charles Fortier Charles Fortier

What is the real impact of emotions on business decisions?

First, let’s clear something up: science does not support the idea that leaders can (or should) suppress emotions entirely to make better decisions. Better decisions under emotional pressure come from understanding how emotions influence choices, not from trying to block them out.

With that in mind, here are five ways unpleasant and pleasant emotions shape business decisions:

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Charles Fortier Charles Fortier

The Realistic View Leaders Overlook When Driving Change

A few weeks ago, a friend shared a story about rolling out a new operational plan at work. It was a Friday night, and we were unwinding after a long week over a drink. As he spoke, I could sense his frustration even though the story sounded like a success.

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Charles Fortier Charles Fortier

What if YOU are the Problem?

When things don’t go well on our team, it’s normal to feel frustrated as a leader. I get it. I’ve been there too. Frustration kicks in fast, and when it does, it’s easy to start labeling what we see in others.

But have you ever stopped to think about how you potentially contribute to the chaos?

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Charles Fortier Charles Fortier

Meet Miranda Donald (CPCC), Our Newest Team Member !

We’re so excited to welcome Miranda Donald to the LeedHR team as a leadership coach and facilitator!

In her first blog post, Miranda shared some powerful insights into what she believes makes coaching and leadership truly transformational.

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Charles Fortier Charles Fortier

The Role of Emotional Intelligence in Leading Through Change and Uncertainty

Change is inevitable. Whether it's a strategic pivot, a merger, a shift in market conditions, or a global crisis, leaders are constantly called to guide their teams through uncertainty. But what separates those who lead effectively from those who falter? Increasingly, the answer lies in emotional intelligence (EQ).

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Charles Fortier Charles Fortier

HRD Service Provider Awards Celebrates LeedHR as 2025 Industry Leader(s)

LeedHR, a Toronto-based leadership development firm specializing in emotional intelligence, has been named a 2025 Industry Leader by HRD Service Provider Awards. Known for its innovative EQ-based training, coaching, and certification programs, LeedHR helps organizations strengthen human skills, improve leadership performance, and drive employee engagement. Founded by Angela Payne and Charles Fortier, LeedHR is recognized for its client-focused approach, practical learning experiences, and measurable impact across diverse industries in Canada.

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Charles Fortier Charles Fortier

JOIN OUR TEAM: Project Coordinator ( PART-TIME)

LeedHR is seeking a Part-Time Project Coordinator (9–12 hours per week) to support our internal team and client projects. This role is central to keeping our programs and workshops running smoothly, from scheduling and reporting to client support and documentation management. This is a remote role with occasional in-person meetings in downtown coworking space.

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Charles Fortier Charles Fortier

A Better Way to Look at Your Strengths and Weaknesses

I used to look at my leadership in terms of strengths and weaknesses. Over time, I realized this wasn’t very helpful. Have you ever been excited to work on your weaknesses? Yeah, me neither… Here’s another way to look at it.

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